Case Study: LIXAR LWAYVE 

Ampli2de™ has worked with  Lixar  to research and design the experience of the admin and mobile interfaces for Lwayve, the  world’s first hyper-localized contextual audio plaform  intended to drive engagement and guide event discovery.

 OVERVIEW 

A complex design paradigm

Lixar Lwayve is a contextual, curated audio assistant intended to augment event experience by providing recommendations based on physical location and time, as well as the ability to submit crowdsourced content on demand. Lixar worked with Ampli2de™ to devise its design strategy and execute the creation of a complex, versatile admin interface for the web-based Lwayve portal. Intended to go beyond simply an playback audio channel, the interal Lwayve admin portal offers operational insight, is measurable, monetizable and driven by a proximity-guided real-time data-rich engine.

Live at Osheaga, HPX, MegaPhono

Lixar was chosen by Evenko to be a Technical Partner of the Osheaga Music and Arts Festival in Montreal, and launched the O-Audio module powered by Lwayve in the Osheaga App. Similarly, the Halifax Pop Explosion (X-Audio) and MegaPhono (Mega-Audio) music festivals also integrated Lwayve into their mobile app ecosystem. Festival-goers were able to receive real-time audio updates about events, and learn where the best spots were in Montreal, Halifax and Ottawa, as well as listen to music and curated artist info.

Mobile user experience exploration

Ampli2de™ worked alongside the Lixar mobile and marketing teams to explore various experience paradigms in order to improve the simplicity and efficiency of the mobile Lwayve UI.

Deliverables:
  • UX Strategy
  • Product Discovery
  • Internal User Research
  • External User Research
  • Admin UI Wireframes
  • Admin UI Hi-Fi Prototype
  • Mobile UI Hi-Fi Prototype
  • Co-creation / Validation Report

 BY THE NUMBERS 

20+
In-depth interviews

External researchers conducted on-site interviews at Osheaga and Halifax Pop Explosion to gather user feedback for the admin and mobile application from Lwayve content curators and festival audiences.

2
Prototypes

In order to visualize our hypotheses, the team has built high-fidelity interactive prototypes for the internal and external product UIs in Sketch / Invision and Axure RP.

72
Screens

The internal admin interface required 72 screen mockups for desktop and tablet users, as well as 91 editing overlays that allow direct manipulation of programs, segments and clips.

4
Workshops

Our team co/facilitated discovery workshops alongside Lwayve product owners, marketing personnel and presented the resulting direction to senior stakeholders.

2
Training sessions

Ampli2de™ has trained program, product and technical management team members on the process involved in typical product UX design cycles.

3
Team members

We led the internal admin UI team, worked alongside a Lixar in-house researcher and were contributors to creating concepts for the public mobile iPhone and Android apps.

You will work with people who specialize in service design, experience design and user research. People who live and breathe human-centered execution and are at the forefront of both practice and rhetoric around customer centricity. People who believe designers are only one piece of the entire puzzle when it comes co-facilitating the process of identifying and addressing systemic issues. People who always speak the truth to our clients, even if that truth stings a little.  Talk to us: info AT ampli2de.com

WE WHAT WE DO:


DESIGN
STRATEGY
Design Leadership
Design Discovery
Product Ideation
Product Management
Team Management

SERVICE
DESIGN
Design Facilitation
Ecosystem Mapping
Experience Mapping
Journey Mapping
Service Blueprinting

DESIGN
RESEARCH
Research Strategy
Ethnography
User Research
Competitive Research
Usability Testing

EXPERIENCE
DESIGN
Usability Engineering
Information Architecture
Interaction Design
Prototyping
Visual Design
Design Systems
WE SUPPORT
IxDA
CONTACT INFO
+1.613.864.3020
info AT ampli2de.com
twitter: @ampli2de
MAILING ADDRESS
354 Gladstone Ave, Suite 317
Ottawa, ON K2P 0R4
Canada
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